Returning to work can be daunting. But a returner-friendly employer can make the world of difference.
Every week, Back To Work Connect spotlights Irish companies that offer the most support to returnees so you can find your perfect back-to-work fit.
This week we’re profiling FBD.
If inclusivity, flexible working hours, and job stability matter to you, then FBD may be the perfect place to restart your career.
Company background: FBD
FBD is a leading Irish insurance provider specializing in car, home and business insurance. The company has been in operation for over 50 years and employs over 1,000 professionals across various departments, including underwriting, claims, customer service, sales, and IT.
FBD’s mission is to provide reliable insurance solutions for its customers’ financial well-being.
The company is headquartered in Dublin, with sales offices in multiple counties to serve a diverse client base.
Its commitment to integrity, customer support, and improvement drives everything they do.
Why work at FBD?
Why is FBD an excellent place to work as a returning employee?
FBD understands that returning to the workforce can be challenging, so it has designed programmes to make the transition easy.
These programmes include flexible work arrangements, training programmes and mentorship, professional development, supportive culture and employee wellbeing programmes.
Best of all, the company believes that experience, even with a career gap, is valuable and it encourages candidates from all backgrounds to apply.
What to expect
What does a typical working day look like at FBD?
A typical day at FBD varies by role but often includes:
- Assisting clients with policy inquiries
- Processing claims and ensuring seamless customer experience if in claims.
For Underwriters:
- Evaluating insurance applications assessing risks
- Working with agents to determine policy terms
For Sales:
Engaging with clients
Promoting FBD’s services
For IT teams:
- Developing digital tools
- Analysing data to improve employee and customer experience.
All employees can expect a mix of independent working, team meetings, and client interactions.
What employees love about working at FBD
One way to gauge if a company is the right fit for you? Find out what its current employees have to say.
FBD employees say there are a lot of positives about working there.
They appreciate the positive and inclusive work culture, flexible scheduling, and job stability.
Add to that, being in the insurance industry offers them long-term career security.
Careers at FBD
Good news, there are a range of opportunities at FBD, including:
- Claims Adjusters
- Underwriters
- Sales & Insurance Advisors
- IT Specialists
- Marketing Professionals
- Finance & Accounting
- Legal & Compliance
Want to improve your odds of getting hired?
FBD seeks candidates who are customer-focused, strong communicators, team players, and adaptable.
Re-returning candidates can boost their chances by updating their skills through refresher courses in relevant areas, like customer service and insurance regulations, for example.
You can also highlight transferable skills like communication and problem-solving.
FBD believes in second chances and fresh starts, and it encourages all candidates to apply with confidence.
Interested in a career at FBD? If you’d like to know more about the roles FBD is currently hiring for, check out our returner-friendly jobs board
For more information and supports on creating a Returner Friendly recruitment process reach out to our team at info@backtoworkconnect.ie
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