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Reception & Clerical Skills |FREE*

-Created 18-02-2022

Administration | Office Management

location Killarney

Course Title:   Reception & Clerical Skills |FREE*
Course Category:   Administration | Office Management
Duration:   20 weeks
Entry Requirements
• Applicants must be 16+ years of age on entry to the course.
• Leaving Cert, LCVP, LCA or QQI Level 4 Major Award.
• Mature applicant route available for applicants aged 23+.
• Competent written and spoken English (CEFR B1 or Higher).
• Non-EU/EEA applicants must have permission to work in Ireland.
• Good communication & interpersonal skills.
• Good numeracy skills.
• Basic computer skills.
Course Content
• Customer Service (5N0972)
• Induction to The Course
• Information and Administration (5N1389)
• Word Processing (5N1358)
An excellent starting point to pursue a career as a receptionist or in a clerical role.


• Get a good foundation in office administration skills.
• Progression opportunities to further study or direct to employment.
Learning Outcomes
What are the employment opportunities?

A wide range of industries and businesses employ receptionists and clerical officers. These include hotels, offices, hospitals, factories, government buildings, doctors’ surgeries and solicitors’ offices. Many receptionists and clerical officers work 9am to 5pm Monday to Friday. However, some industries require their receptionists to work weekends, evenings and shift work. Typically, graduates of this course will seek employment as junior receptionists/clerical officers to build on their experience and further their careers. Some graduates may decide to progress to further study.
Time table
Full Time
Awarding Body
Awarding Body:   QQI Level 5 Minor Award Certificate in the following Information and Administration (5N1389),Word Processing (5N1358) and Customer Service (5N0972)
Start Date
Start Date:   21/11/2022
Course provider information
Contact person:   Kerry College of Further Education and Training
Course Email:
Contact:   0667149696
Institute:   Kerry College of Further Education and Training
Location:   Killarney

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